Esme | Two-Tone Knotted Ring
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A Knot of Two Tones
A sculptural ring with interlocking gold-tone and silver-tone bands that form an elegant knot.
A modern statement ring that matches both gold and silver jewelry, and a meaningful gift.
Why You'll Love It
- Knot design: sculptural and modern.
- Two-tone: gold-tone and silver-tone.
- Interlocking bands: a unique shape.
- Matches everything: gold or silver jewelry.
- Five sizes: from 6 to 10.
If you are between sizes, we recommend choosing the larger size.
This Shipping Policy applies to all orders placed on lily-audrey.com, operated by a company registered in the Netherlands (KvK 86527304).
Order Processing
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive an order confirmation email right after your purchase.
Delivery Times
Our products are shipped from our international fulfillment partners. Estimated delivery times after dispatch:
| Destination | Processing | Delivery |
|---|---|---|
| United States | 1–3 business days | 7–12 business days |
Delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to carrier volumes, weather conditions or customs processing. Orders with several items may arrive in separate packages.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address, and are always shown before you complete your payment.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and link.
Duties and Taxes
For deliveries within the United States, the total shown at checkout is the total you pay. You will not be asked to pay additional import fees on delivery.
Shipping Address
Please check that your shipping address is complete and correct. If you spot a mistake, email us as soon as possible. We can only change the address before your order has been dispatched. We currently do not ship to P.O. boxes or APO/FPO addresses.
Lost or Damaged Parcels
If your tracking shows no movement for more than 10 business days, or your parcel arrives damaged, email us with your order number and, where relevant, photos of the package. We will investigate with the carrier and arrange a replacement or refund where appropriate.
Contact
Lily Audrey
Chamber of Commerce (KvK) number: 86527304 · VAT number: NL004261934B56
Populierenhof 3, 3363 HK Sliedrecht, the Netherlands (registered address, not a returns address)
Email: info@lily-audrey.com
We want you to love what you ordered. If something isn't right, you can return it within 30 days of delivery.
Eligibility
- Items must be returned within 30 days of the delivery date.
- Items must be unworn and undamaged, in their original packaging.
- For hygiene reasons, earrings can only be returned if they are unworn and still sealed in their original packaging.
- Gift cards are non-refundable.
How to Start a Return
- Email info@lily-audrey.com with your order number and the item(s) you would like to return.
- We reply within 1–2 business days with your return approval and the return address.
- Pack the item(s) securely and send them to the address provided using a trackable service, then share the tracking number with us.
Please do not send returns to our registered address or to the sender address on your parcel, as these cannot be processed. Our returns center may be located outside the United States, in which case your return is an international shipment.
Return Shipping Costs
Return shipping costs are paid by the customer, unless the item is faulty, damaged on arrival or not what you ordered. In those cases we cover the full cost or send a replacement.
Refunds
Once your return has arrived and been inspected, we will email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may need a few extra days to process it. Original shipping costs are non-refundable, unless the return is due to our error.
Exchanges
The quickest way to get a different size or style is to return your item for a refund and place a new order.
Damaged, Faulty or Incorrect Items
If your item arrives damaged, faulty or incorrect, contact us within 14 days of delivery with your order number and photos. We will arrange a free replacement or a full refund, including shipping costs.
Cancellations
You can cancel your order free of charge before it has been dispatched by emailing us. Once shipped, an order can no longer be cancelled, but you can return it under this policy.
Contact
Lily Audrey
Chamber of Commerce (KvK) number: 86527304 · VAT number: NL004261934B56
Populierenhof 3, 3363 HK Sliedrecht, the Netherlands (registered address, not a returns address)
Email: info@lily-audrey.com
Email us at info@lily-audrey.com. We reply within 1–2 business days.
