Terms of Service

Last updated: November 6, 2026

1. Overview

This website, lily-audrey.com, is operated under the name Lily Audrey by a company registered in the Netherlands with Chamber of Commerce (KvK) number 86527304, VAT number NL004261934B56, and its registered address at Populierenhof 3, 3363 HK Sliedrecht, the Netherlands ("we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully.

2. Eligibility

By using this website you confirm that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow any minor dependents to use this site.

3. Products and Pricing

We make every effort to show product colors, images and descriptions as accurately as possible. Actual colors may vary slightly depending on your screen. All prices are shown in US dollars. We reserve the right to change prices or discontinue products at any time. In the event of a pricing error, we may cancel the affected order and refund any payment made.

4. Orders and Payment

Your order is an offer to purchase. A contract is formed when we send you a shipping confirmation. We may refuse or cancel an order, for example if a product is unavailable, if there is an error in the price or description, or if we suspect fraudulent activity. Payment is processed securely at checkout through our payment providers; we do not store your full card details.

5. Shipping, Returns and Refunds

Shipping is handled as described in our Shipping Policy. Returns and refunds are handled as described in our Refund & Return Policy.

6. Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.

7. Intellectual Property

All content on this website, including text, graphics and layout, is owned by or licensed to us and may not be copied or reused without our written permission.

8. Prohibited Uses

You may not use this website for any unlawful purpose, to infringe the rights of others, to upload malicious code, or to interfere with the security or operation of the site.

9. Disclaimer and Limitation of Liability

Our website and products are provided "as is" and "as available". To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the website or products. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits any rights you have under applicable consumer protection law.

10. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your breach of these terms or your violation of any law or the rights of a third party.

11. Governing Law

These terms are governed by the laws of the Netherlands. This does not deprive you of the protection of mandatory consumer protection laws of the country or state where you live.

12. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page. Continued use of the website after changes means you accept the updated terms.

Contact

Lily Audrey
Chamber of Commerce (KvK) number: 86527304 · VAT number: NL004261934B56
Populierenhof 3, 3363 HK Sliedrecht, the Netherlands
Email: info@lily-audrey.com