Contact Information

Lily Audrey (lily-audrey.com) is an online jewelry store operated by a company registered in the Netherlands.

• Store name: Lily Audrey
• Registered in: the Netherlands
• Chamber of Commerce (KvK) number: 86527304
• VAT number: NL004261934B56
• Registered address: Populierenhof 3, 3363 HK Sliedrecht, the Netherlands
• Email: info@lily-audrey.com
• Website: https://lily-audrey.com

Customer Service Hours

Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time). We aim to reply to all emails within 24 hours on business days. Messages received on weekends or public holidays are answered on the next business day.

The registered address is our legal business address. It is not a retail store or a returns address, so please do not send returns there. For returns, please follow the steps in our Refund & Return Policy.